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Virginia Arts Festival Policies

Updated 9/21/21

Below you can find current Virginia Arts Festival policies.

The safety of our patrons, artists, and staff is the primary concern of the Virginia Arts Festival, which is why you can have confidence when planning to attend future Festival events. Virginia Arts Festival continues to announce upcoming events, in addition to the exciting events already on sale. We have a proven track record of hosting events using safe protocols, in consultation with health officials. We continue to monitor government recommendations regarding travel and gathering restrictions, and we will follow all of the CDC and Virginia Department of Health safety measures. Virginia Arts Festival reserves the right to implement measures more stringent than those required by governing bodies.

Face coverings are required for all staff and patrons while attending Virginia Arts Festival events. Individuals should not attend if feeling sick or experiencing cold or flu-like symptoms, have been diagnosed with, or believe to have contracted, COVID-19, or have been in contact with an individual diagnosed with COVID-19 within the past 14 days. 

Because COVID-19 is a highly contagious, there is a risk of exposure in any place where people gather. Virginia Arts Festival is taking appropriate steps to create a safe environment for all patrons, artists, and staff. Attendees of Virginia Arts Festival events assume all risks associated with the possibility of exposure to or contracting of any illness. 

Tickets for Virginia Arts Festival events may be purchased online at secure.vafest.org, over the phone at (757) 282-2822, or through a production or venue partner’s sales channels. There are many unapproved entities which claim to sell tickets to Virginia Arts Festival events, but Virginia Arts Festival is not liable for such purchases. When buying tickets, always be sure to use a legitimate sales channel.  

All programs, artists, repertoire, prices, performance dates, times, and venues are subject to change. All sales are final. No refunds or exchanges. Additional fees apply to ticket prices shown. 

All attendees are required to have a ticket regardless of age, unless otherwise specified for a given event. 

Latecomers may be subject to delayed or relocated seating at the discretion of Front of House staff. 

We understand that you must have confidence when deciding to purchase tickets to Virginia Arts Festival performances. The Festival is committed to flexibility for ticket-holders. If an event is canceled or postponed, we offer flexible exchanges to another event, exchanges for a gift certificate for future performance, the opportunity to support the Festival through a donation of the value of your tickets, or a full refund. As always, if you have questions when making a ticket purchase, you can call our helpful Box Office staff at (757) 282-2822. We look forward to seeing you at a performance soon. 

Virginia Arts Festival presents events in many venues, which comply with the ADA (Americans with Disabilities Act). Virginia Arts Festival is committed to providing a safe, accessible, and compliant experience for all patrons. Should any such needs not be met, or special accommodations be required, please contact the Box Office prior to an event at (757) 282-2822. 

Virginia Arts Festival seeks to foster a safe and enjoyable experience for all patrons, staff, and artists. Any behavior considered to impede these goals may be cause for dismissal of any individual at the discretion of Virginia Arts Festival or the host venue.